Shipping Policy

Last Updated: March 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions governing the shipping of products purchased from Dzelveste. By placing an order, you agree to the terms set forth in this policy. This policy is designed to ensure clarity and transparency regarding shipping practices, timelines, and responsibilities.

Scope and Applicability

This policy applies to all orders placed through the website Dzelveste. It is applicable to all users who purchase products from our site, regardless of their location. This policy is governed by the laws of the Republic of Latvia (LV).

Definitions

  • Order: A request made by a user to purchase products from Dzelveste.
  • Shipping: The process of transporting purchased products from our facility to the designated delivery address provided by the user.
  • User: Any individual or entity that accesses or uses the website Dzelveste to make a purchase.

Main Policy Content

Shipping Methods

We offer various shipping methods to accommodate our users' needs. The available shipping options will be displayed at checkout. Users may select their preferred shipping method based on cost and delivery time.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight of the products, and the delivery location. Users will be informed of the total shipping costs before finalizing their order.

Delivery Times

Estimated delivery times will be provided at checkout. While we strive to meet these estimates, we cannot guarantee delivery dates due to factors beyond our control, including but not limited to weather conditions, customs delays, and carrier issues.

Order Processing

All orders are processed within [insert number of business days] business days. Orders placed after [insert time] on business days or during weekends and holidays will be processed on the next business day.

International Shipping

We currently offer international shipping to select countries. Users are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country. Dzelveste is not liable for any delays caused by customs clearance processes.

Risk of Loss

All items purchased from Dzelveste are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the user upon our delivery to the carrier.

User Rights and Obligations

Users are responsible for providing accurate shipping information at the time of order placement. dzelveste is not liable for any delays or issues arising from incorrect or incomplete shipping addresses. Users have the right to request changes to their shipping address before the order is processed.

Limitations and Disclaimers

dzelveste shall not be liable for any indirect, incidental, or consequential damages arising from the shipping of products, including but not limited to loss of profits, data, or use. Our liability is limited to the maximum extent permitted by law.

Data Protection/Security

We are committed to protecting the privacy and security of our users' personal information. All shipping information is handled in accordance with our Privacy Policy, which can be found on our website.

Changes to Policy

dzelveste reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

  • Company: dzelveste
  • Phone: +3712664893631
  • Email: [email protected]
  • Address: Place Eleven, Sporta iela 11, 5th floor, Office 42, Rīga, LV-1013, Latvia

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of the Republic of Latvia. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts located in Latvia.